12-01-2018, 12:44 PM
Hello
We are using ASG 2015 8.0.5091.0 and just link this solution to our Active Directory.
There is no issue for the internal users, it works very well, but we have a big problem with remote users connected to our solution through a VPN client...
These remote users have their accounts created in our Active Directory, but the laptop / PC they use are not always integrated into our Active directory...
By the way, the domain we use is not displayed in the Login windows of ASG for them, and this is not possible to force the domain definition in the login using <username>@mydomain or MYDOMAIN\<username>..
Only the local domain from where they are currently connected is available.
How can we fix this issue ? If the solution does not allow us to use an active directory account from a computer not known by the domain it will be a real problem for us.
Maybe latest released fix this issue, can you please help ?
Thank you for your help and support on this.
We are using ASG 2015 8.0.5091.0 and just link this solution to our Active Directory.
There is no issue for the internal users, it works very well, but we have a big problem with remote users connected to our solution through a VPN client...
These remote users have their accounts created in our Active Directory, but the laptop / PC they use are not always integrated into our Active directory...
By the way, the domain we use is not displayed in the Login windows of ASG for them, and this is not possible to force the domain definition in the login using <username>@mydomain or MYDOMAIN\<username>..
Only the local domain from where they are currently connected is available.
How can we fix this issue ? If the solution does not allow us to use an active directory account from a computer not known by the domain it will be a real problem for us.
Maybe latest released fix this issue, can you please help ?
Thank you for your help and support on this.