Not able to connect ASG 2016

[Fibertex]

Which version do you currently use? If 2012 or less you have to create a new environment in version 2016 - then run "Environment=>Upgrade from 2012" - if your version is older than 2012 you need to install 2012 first and upgrade your data to 2012 format

Hi.. 

thanks for your reply.. We have used 2012 until now.. so i will try and follow your steps thank you again..