16-06-2017, 11:51 AM
(16-06-2017, 10:57 AM)DevOma Wrote: Ok, so one user still have this issue? In database mode it should make no difference on which client the user works - there are only a few settings that are stored locally.
In your first post you could see at the bottom / status line "Set layout..." - so the error occurred while trying to restore the layout of the user but a connection could not be found anymore in the database... Are there any details Error log you can post - perhaps I can see more details...
Hi Oliver, the original users issues were resolved. This is a new user who is having the issue, which seemed similar.
Please see attached an export of the Errors Log from ASG. I have removed the Client and Username for Privacy. I had the change the extension from CSV to TXT as otherwise I was unable to upload.