23-04-2018, 02:17 PM
Hi Gustavo,
I already answered your mail you sent to us directly and attached a license file. The two files you sent to us were some sort of settings-files but definitely not license-files. Maybe there was some kind of data corruption at first in your settings-file because of a crash, or that lead to the crash. Because when you use ASG-RD in file mode and your settingsfile is damaged your license is gone. So thats the reason why your are suddenly unregistered - I assume.
So please use the file license-file I sent you and gice us feedback if that resolved your issue.
Best regards,
Michael
I already answered your mail you sent to us directly and attached a license file. The two files you sent to us were some sort of settings-files but definitely not license-files. Maybe there was some kind of data corruption at first in your settings-file because of a crash, or that lead to the crash. Because when you use ASG-RD in file mode and your settingsfile is damaged your license is gone. So thats the reason why your are suddenly unregistered - I assume.
So please use the file license-file I sent you and gice us feedback if that resolved your issue.
Best regards,
Michael
best regards,
Michael -- michael.scholz@asg.com --
Michael -- michael.scholz@asg.com --