23-08-2016, 07:22 PM
Hi folks,
I have been using ASG for many years with success. Recently the company I work for has implemented smart cards for logons. It is a must/enforced.
I keep having intermittent problems while using ASG with our smart cards.
Smart card based authentication works absolutely fine with Windows own Remote Desktop client software. However with ASG, it comes to a screen where it says insert smart card. Smart card is there, but somehow ASG does not detect it.
Note that this is intermittent. Sometimes ASG also works....but most of the time, it does not :-(
The interesting observation is, the first auth screen in ASG does find the smart card, but the second screen does not. See below to see what I am talking about...
Smart card found:
But later on, it does not see the smart card, see...
I am using ASG 2016 patch 3
Any tips / solutions?
Save
Save
Save
I have been using ASG for many years with success. Recently the company I work for has implemented smart cards for logons. It is a must/enforced.
I keep having intermittent problems while using ASG with our smart cards.
Smart card based authentication works absolutely fine with Windows own Remote Desktop client software. However with ASG, it comes to a screen where it says insert smart card. Smart card is there, but somehow ASG does not detect it.
Note that this is intermittent. Sometimes ASG also works....but most of the time, it does not :-(
The interesting observation is, the first auth screen in ASG does find the smart card, but the second screen does not. See below to see what I am talking about...
Smart card found:
But later on, it does not see the smart card, see...
I am using ASG 2016 patch 3
Any tips / solutions?
Save
Save
Save
-Raj
rajdude.com
rajdude.com