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Security Groups View looks strange
#1
Hello,

we work with ASG Remote Desktop 2016 Patch 4 since months.
But now (its new that it changed)  every security group with more than one Active Directory group will be displayed in ASGRD Security group window as often as they contain groups.

f.ex.

Security Group:
Administrators:
                      AD\ Group1
Administrators:
                      AD\ Group2
Administrators:
                      AD\ Group3
Connections-SecGroup1:
                      AD\ Connections-SecGroupA
Connections-SecGroup1:
                      AD\ Connections-SecGroupB


Greetings
Sandra
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#2
Hi Sandra,

Ok - never heard this before - did you have this issue perhaps after an import of data? Can you have a look into the database tables directly to see if the entries of the groups are listed also more than once?

Table - SecurityGroups
Regards/Gruss
Oliver
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#3
(08-06-2017, 10:24 AM)DevOma Wrote: Hi Sandra,

Ok - never heard this before - did you have this issue perhaps after an import of data? Can you have a look into the database tables directly to see if the entries of the groups are listed also more than once?

Table - SecurityGroups

Hi Oliver,

no, only manual entries/changes.
I looked into the table and all security groups are once.

Greetings
Sandra
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#4
I have no idea how this could happen - if you try to assign a security group on any object are the security groups shown correctly? Perhaps you should try to "Reset layout" and/or delete your profile.xml file (or just rename it so you are able to restore if it does not help)
Regards/Gruss
Oliver
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#5
Hi Oliver,

no also in the window "Assign security Group" they will shown multiple.

Reset Layout don`t work. Because my colleagues has the same issue with the same security groups.

Here is an screenshot.

Greetings,
Sandra


Attached Files
.jpg   ASGRD-multipleSecGroups.JPG (Size: 25.85 KB / Downloads: 3)
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#6
Are you allowed to send me a SQL backup of your database for analyzing? Or perhaps only a csv-export of the two tables "SecurityGroups" and "SecurityGroupUsers"? You could send it to asg.rd@asg.com (add a link to this thread) - if you don't want to see me your assigned domains / users you can pre-edit it in Excel - but I want to import the data into a test database (names are not from interest for me)
Regards/Gruss
Oliver
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