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Favorites - Lost in upgrade
#1
Anyone else see problems where a user's favorites are not carried forward during an upgrade?

We are attempting to go from v9.0.5385.0 (x86) to v10.1.5630.1 (x64).

Base environment is Windows 10 (x64) and we have a centralized SQL database for all connections.

Upgrade goes as follows:
- Remove older version (add/remove programs)
- Install newer version and make connection to database
- Notice missing favorites

Favorites are stored in the SQL database, correct? If so, is there a table we can use to check this data directly?

Other thoughts?
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#2
Correct. Favorites are stored in dB.
Hmm....I just tried to retrace the problem but my user favorites are upgraded correctly. But I made sure the settings in 2017 are the same as in 2016P4 regarding permissions: I activated "Settings"-> Environment -> Permissions : "activate user permissions". Then created the new environment with connection to the 2016P4 database. Did the upgrade with a dedicated dbuser that is genreally used for db access in all environments. Unfortunately I can't say which table..

best regards,
Michael
-- michael.scholz@asg.com --
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#3
You can have a look into the database - execute the following statement

SELECT * FROM Items Where ItemId = 'DD8F83D8-5F59-4F4D-A164-71D47FD8ABF2'

SELECT * FROM Items Where ParentItemId = 'DD8F83D8-5F59-4F4D-A164-71D47FD8ABF2'

First should the "Favorites" root item - please check that this row has nothing in UserId and Private (NULL or empty)
The second command list you all assigned favorites / favorite folders that are assigned to the root object...
Regards/Gruss
Oliver
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