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ASG2016 latest build
#1
Hey,

Now with latest build windows 8,1 ASG crashes 2-3 times per day
this is not very good.
Have you seen heard of this before?

// Kristoffer
Lund University
Sweden
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#2
When does it crash? On any specific action? Any error logs? No I didn't see/hear that before...
Regards/Gruss
Oliver
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#3
They pressed find this time and got:

Error 2016-05-11 09:00:44 .NET Runtime 1026

Application: ASGRD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at CloudAdminCommon.Helper.StandardItemHelper.GetConnection(System.Guid)
at CloudAdminCommon.Access.ConnectionManager.Connect(System.Collections.Generic.List`1<System.Guid>, CloudAdminCommon.DataObjects.ConnectionOptions)
at CloudAdminUI.DockControls.FindControl.buttonXConnect_Click(System.Object, System.EventArgs)
at System.Windows.Forms.Control.OnClick(System.EventArgs)
at DevComponents.DotNetBar.ButtonX.PerformClick()
at DevComponents.DotNetBar.PopupItemControl.৪(DevComponents.DotNetBar.eShortcut)
at DevComponents.DotNetBar.PopupItemControl.৩(IntPtr, IntPtr, IntPtr)
at DevComponents.DotNetBar.PopupItemControl.২(IntPtr, IntPtr, IntPtr)
at DevComponents.DotNetBar.ᠵ.৩(IntPtr, IntPtr, IntPtr)
at DevComponents.DotNetBar.ᠻ.PreFilterMessage(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.Application+ThreadContext.ProcessFilters(MSG ByRef, Boolean ByRef)
at System.Windows.Forms.Application+ThreadContext.PreTranslateMessage(MSG ByRef)
at System.Windows.Forms.Application+ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FPreTranslateMessage(MSG ByRef)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
at CloudAdminConsole.Program.Main(System.String[])
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#4
Same issue of crash
It happens for me when I log off of a RDP session
Running Build 9.0.5306.0

.Net Runtime Event ID 1026
Application: ASGRD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 77730A4C

Appliaction Error Event ID 1000
Faulting application name: ASGRD.exe, version: 9.0.5306.0, time stamp: 0x5784d2a9
Faulting module name: ntdll.dll, version: 6.1.7601.23418, time stamp: 0x5708a73e
Exception code: 0xc0000005
Fault offset: 0x00050a4c
Faulting process id: 0x1ed8
Faulting application start time: 0x01d1dd3b82695d76
Faulting application path: C:\Program Files (x86)\ASG-Remote Desktop 2016\ASGRD.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 07c6a68a-4935-11e6-81df-842b2ba7b358
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#5
On every logout of a rdp session? Do you use any pre/post-Apps?
Regards/Gruss
Oliver
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#6
(14-07-2016, 02:51 PM)DevOma Wrote: On every logout of a rdp session? Do you use any pre/post-Apps?

No, I do not
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